Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Viralvidhya and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. Through this website you are able to link to other websites which are not under the control of Viralvidhya. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, Viralvidhya takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Purchase Policy

Payment Methods Viralvidhya accepts Visa, MasterCard, American Express, select Debit Cards. In certain cases, specifically with regard to particular products/ services, You might be required to provide Your credit or debit card details to the approved payment gateways while making the payment. In this regard You agree to provide correct and accurate credit/ debit card details to the approved payment gateways for availing Services on the Website. You shall not use the credit/ debit card which is not lawfully owned by You, i.e. in any transaction, You must use Your own credit/ debit card. The information provided by You will not be utilized or shared with any third party unless required in relation to fraud verifications or by law, regulation or court order. You will be solely responsible for the security and confidentiality of Your credit/ debit card details. Viralvidhya expressly disclaims all liabilities that may arise as a consequence of any unauthorized use of Your credit/ debit card.

Who You Are Buying From Viralvidhya acts as the training providing company. When you purchase a seat for a training, Viralvidhya will be handling the transaction and collecting payment for itself.

Order Confirmation If you do not receive a confirmation number (in the form of a confirmation page or email) after submitting payment information, or if you experience an error message or service interruption after submitting payment information, it is your responsibility to confirm the same form your booking history or with the Customer Service Department whether or not your order has been placed. Only you may be aware of any problems that may occur during the purchase process. Viralvidhya will not be responsible for losses (monetary or otherwise) if you assume that an order was not placed because you failed to receive confirmation.

Refund & Cancellation  Policy Cancellation by Viralvidhya: There may be certain purchase orders that Viralvidhya is unable to accept and must cancel. Viralvidhya reserves the right, at Viralvidhya’s sole discretion, to refuse or cancel any order for any reason whatsoever. Some situations that may result in Your order being cancelled include, without limitation, non-availability of the product or quantities ordered by You, non- availability of the service, inaccuracies or errors in pricing information, or problems identified by Viralvidhya ‘s credit and fraud avoidance department. Viralvidhya may also require additional verifications or information before accepting any order. Viralvidhya will contact You if all or any portion of Your order is cancelled or if additional information is required to accept Your order.

Refund Policy If Your order is cancelled after Your credit card has been charged, the said amount will be reversed back in Your credit card account. A promo code, once used shall not be refunded in case of cancellation of order either by Customer or Viralvidhya. Cancellation by the User: In case of requests for order cancellations, Viralvidhya reserves the right to accept or reject requests for order cancellations for any reason whatsoever. Viralvidhya will not be able to cancel orders that have already been processed. Viralvidhya has the full right to decide whether an order has been processed or not. You agree not to dispute the decision made by Viralvidhya l and accept Viralvidhya‘s decision regarding the cancellation.

• Fees once paid is non-refundable under any circumstance.

Refund Policy As part of usual business practice, if Viralvidhya receives a cancellation notice and the order has not been processed/ approved by Viralvidhya, Viralvidhya shall cancel the order and refund the entire amount to You within a reasonable period of time. Viralvidhya reserves the right to cancel any orders that classify as ‘Bulk Order’ as determined by Viralvidhya as per certain criteria. Any Viralvidhya cash or Promo Code used for placing the ‘Bulk Order’ will not be refunded as per this cancellation policy. An order can be classified as ‘Bulk Order’ if it meets with the below mentioned criteria, which may not be exhaustive, viz:

1. Fees once paid is non-refundable under any circumstance.
2. services ordered are not for self-consumption but for commercial resale
3. Multiple orders placed for same service at the same address
4. Bulk quantity of the same service ordered
5. Invalid information given in details
6. Any malpractice used to place the order

Support If you need help regarding your order or any other issue, the best in the company is available. We guarantee a response time of one working day and you can reach our customer service department at info@viralvidhya.com